Our reputation as the Rocky Mountain Region’s leader in customer service is the result of the dedication of our Customer Focus Teams (CFT). Each customer is assigned to a CFT to ensure customer satisfaction.

As the direct line of communication, the CFT addresses potential issues swiftly, and ensures that expectations are met. The CFT’s effectiveness is measured by on-time delivery and quality performance. We keep score of these important metrics. Our unique scorecard and communication methodology enable Inovar to become an extension of our customers’ operations.